langkah keamanan perlu kanggo nyegah nggunakake bagean fraudulent, ngandika perusahaan, sawise ewu kedhaftar kena pengaruh
Apple wis kenek maneh ing kritik saka "kesalahan 53" pesen kontrovèrsial ing iPhone, ngakoni iku bagéan saka ngukur kanggo nglindhungi keamanan pelanggan '.
Dina Jumat, Guardian dicethakaké carane ewu iPhone 6 kedhaftar wis piranti, kang biaya atusan mina, kiwa guna sasampunipun ngadhepi pesen kesalahan.
Masalah iku kanggo tombol ngarep smartphone, kang ngandhut thumbprint Tutul ID maca sing bisa digunakake kanggo mbukak kunci piranti tinimbang inputting kode keamanan papat digit.
Yen telpon wis rusak lan Repairer non-Apple nggantosaken tombol, update sakteruse saka sistem operasi ndeteksi komponèn non-standar lan nutup mudhun piranti. Ana cara dikenal nggawa maneh kanggo urip.
akeh iPhone 6 nduweni wis mung dadi weruh saka Jeksa Agung bisa ngetokake nalika nginstall nganyari tumindake kanggo iOS, sistem operasi Apple kanggo iPhone lan iPads. Sampeyan ora cetho persis carane akeh wis kena pengaruh.
Ing statement ngisor publikasi saka crita Guardian kang, lan juru Apple ngandika: "We njupuk keamanan customer akeh banget lan kesalahan 53 punika asil kir keamanan dirancang kanggo nglindhungi kita pelanggan. iOS ngecek sing sensor ID Tutul ing iPhone iPad utawa bener cocog komponen piranti liyane.
"Yen iOS ketemu salah a, mriksa gagal lan Tutul ID, kalebu kanggo nggunakake Pay Apple, dipatèni. langkah keamanan perlu kanggo nglindhungi piranti lan nyegah sensor ID Tutul fraudulent saka kang digunakake. Yen customer manggihaken Error 53, kita kasurung menyang kontak Apple Support. "
Nanging, sawetara kedhaftar uga wis pinanggih kesalahan 53 pesen malah sanadyan piranti sing wis ora wis ngrubah utawa didandani ing sembarang cara. Sing apa kedaden kanggo writer teknologi US Mike wehner pungkasan taun nalika iPhone kang 6 nandhang masalah pedhot karo sensor ID Tutul.
Senajan ana kang bisa kanggo njaluk piranti panggantos ing toko Apple, thousands of users whose phones have been repaired have not been so lucky. As third-party hardware has been installed on their devices, Apple deems its terms and conditions to have been broken and forced many owners to contribute towards the cost of a new phone.
With many Apple customers left furious at the company’s stance, one Guardian reader comments: “I think they made an after-the-fact adjustment to a poorly conceived and implemented security system on the iPhone. They hadn’t properly considered the implications of third parties substituting parts on the phones, whether these were bonafide alterations or not.
“They didn’t think about the customers at all (Apple are arrogant enough to do this). Or they decided that it isn’t their problem if customers do something other than what they recommend. Surely even Apple now realise it punika their problem? They will have to sort it out.”
A reader of the Boing Boing technology blog said Apple should have advertised the fact rather than keeping it hidden.
If they included a warning in the package ‘tamper resistance’ feature that works by non-Apple-authorised repair services may be mistaken for tampering attempts, and lead to the phone being disabled’, then it would be purely a feature … By concealing the feature prior to sales, and only even revealing it after being repeatedly pressured over it, Apple turned what could have been a feature into a landmine.”
Apple shares have fallen more than 20% in the past three months as investors begin to doubt whether it can maintain the stellar growth posted since the iPhone first went on sale eight years ago. The company relies on the smartphone for about two thirds of its revenue.
Last month Apple said iPhone sales were flat for the three months to December, with about 74.8m devices bought in the quarter. Its most recent device, watch Apple, has failed to capture consumers’ imagination and iPad sales are also on the slide.
Much is therefore riding on the success of the iPhone 7, expected to be released in September, but slowing global smartphone sales could make that a difficult feat to pull off even for Apple.
guardian.co.uk © Guardian News & Media Limited 2010