Сардэчна запрашаем Робат-Based Workforce

Welcome to The Robot-Based Workforce

Ад афіцыянтаў сыходу кампаньёнаў і юрыдычных даследчыкаў, будучыню машыны работніка тут. Але дзе гэта пакідае людзей

Працуе на Guardian.co.ukГэты артыкул пад назвай “Сардэчна запрашаем у рабочай сіле робата на аснове: будзе ваша праца становіцца аўтаматызаванай занадта?” была напісана Юлія Carrie Вонг ў Сан-Францыска, для назіральніка на суботу 19 сакавіка 2016 14.24 Універсальны Глабальныя ЧАС

"Гэта чыстая магія,"Eatsa абяцанні.

На першы цалкам аўтаматызаваны рэстаран у Сан-Францыска, стравы з'яўляюцца ў маленькіх шкляных ўтульных мястэчак, толькі 90 секунд пасля таго, як кліенты замовіць і аплаціць на насценных IPADS. Гэта не гэта чалавек-менш вопыту - няма афіцыянтаў, няма касіра, ніхто не атрымаць ваш заказ няправільна, і ніхто да кончыка.

Гэта таксама салон трук.

У той момант, да з'яўлення ежы, экран дысплея см-праз, што франты ўтульныя мястэчкі цямнее за некалькі секунд, калі вы можаце ўбачыць руку, якая цябе корміць.

Eatsa яшчэ не дасягнуў поўнай аўтаматызацыі. Кампанія прызнае, што яна выкарыстоўвае невялікі кухонны персанал, і адзін супрацоўнік прысутнічае ў пярэдняй частцы дома, адказваючы на ​​пытанні аб тым, як зрабіць заказ і уворачиваясь ад пытанняў пра тое, што адбываецца за сцяной чароўных ўтульных мястэчак. ("Што б вы сабе ўявіць,,"Ён цвеліць.)

але рэстаран, які адкрыўся ў жніўні і ўжо пашырылася ў Лос-Анджэлес, дае ўяўленне аб хутка набліжаецца да рэальнасці, дзе цэлыя катэгорыі задач, якія калісьці былі выключнай прэрагатывай чалавека можа быць дасягнута хутчэй, больш танны, і больш надзейна, з дапамогай машын.

будучыня тут, і ніхто не праца бяспечная.

Машыны на працы

"Я магу бачыць масавую беспрацоўе на гарызонце, як робататэхніка рэвалюцыя зачне,” said Noel Sharkey, a professor emeritus of robotics and artificial intelligence at the University of Sheffield in the UK. Sharkey recently started the Foundation for Responsible Robotics to help us avoid the “potential societal and ethical hazards” from the widespread application of autonomous robots.

There’s nothing particularly new about the alarm Sharkey is sounding. У 2013, Oxford scholars Carl Benedikt Frey and Michael A Osborne warned that approximately 47% of total US employment was at risk of computerization, in an analysis that ranked 702 occupations by their likelihood of being eliminated.

Telemarketers, accountants, sports referees, legal secretaries, and cashiers were found to be among the most likely to lose their jobs, while doctors, preschool teachers, lawyers, artists, and clergy remained relatively safe.

У The Future of the Professions, published in 2015, authors Richard Susskind and his son, Daniel Susskind, argued that even those traditional professions will decline and be replaced by “increasingly capable systems”.

A customer uses an iPads to place and pay for his order at Eatsa, a fully automated restaurant in San Francisco.
A customer uses an iPads to place and pay for his order at Eatsa, a fully automated restaurant in San Francisco. Фотаздымак: Ramin Talaie for the Observer

The Susskinds need no longer use the future tense. Last summer a legal assistance tool called ROSS was launched, which uses IBM’s artificially intelligent super-computer Watson to take over the work of legal research.

ROSS Intelligence co-founder and CEO Andrew Arruda argues that the tool, which can perform work that once took hours in a matter of seconds, is not a threat to jobs since major law firms stopped billing for hours spent on research during the Great Recession. He also said that ROSS would “increase access to justice” by making legal representation more accessible for the 80% of Americans who cannot afford it.

Яшчэ, ROSS is doing work that humans were once paid top dollar to perform.

On Tuesday, the Financial Times reported on an analysis by Deloitte that found that the UK had already lost 31,000 jobs in the legal sector to automation, and projected that another 114,000 jobs would be next.

It’s all happening very fast. У 2013, MIT engineering professor John Leonard told the MIT Technology Review that “robots simply replacing humans” would not happen in his lifetime. “The semi-autonomous taxi will still have a driver,” he argued. сёння, Google’s autonomous cars have traveled more than 1m miles on public streets, and self-driving taxis seem all but inevitable.

Sharkey expects that the service industry will be particularly hard hit. He estimates that by 2018 there will be 35 million service robots “at work”.

Computerized cubbies at Eatsa, Сан - Францыска.
Computerized cubbies at Eatsa, Сан - Францыска. Фотаздымак: Ramin Talaie for the Observer

A bartending robot named “Monsieur” is already on the market. A hardware store in San Jose, California has a retail associate robot named “Oshbot.” The UK salad bar chain Tossed reportedly announced this month that two outlets in London would have self-service kiosks instead of cashiers. У чацвер, Domino’s Australia unveiled a pizza delivery robot in Brisbane.

Some companies seem sensitive to the criticism that they might be taking away people’s jobs.

У чацвер, Bloomberg reported that Google is selling Boston Dynamics, the inventor of frighteningly agile robots that it acquired in 2013.

“There’s excitement from the tech press, but we’re also starting to see some negative threads about it being terrifying, ready to take humans’ jobs,” wrote one Google employee in internal emails obtained by Bloomberg.

Micah Green, the founder of Maidbot, a company building robots to clean hotel rooms, emphasizes that “at this stage” the company’s products are “an augmentation, not replacement” of housekeepers.

Other inventors make no bones about their job-replacing intentions.

Just a few miles away from Eatsa another San Francisco startup, Momentum Machines, is building robots that could replace the minions behind the curtain. У 2012, the company debuted a fully automated hamburger making machine, and its website boasts that it has moved on to salads, sandwiches, and “many other multi-ingredient foods”.

“Our device isn’t meant to make employees more efficient,” co-founder Alexandros Vardakostas told Xconomy. “It’s meant to completely obviate them.”

Mabu, the robot friend

У 2014, Stowe Boyd, a self-described post-futurist, threw down the gauntlet. “The central question of 2025 will be: What are people for in a world that does not need their labor, and where only a minority are needed to guide the ‘bot-based economy?’” he asked in a Pew Research Center report.

The answer may lie in the kinds of activities that are frequently unpaid: care work traditionally assigned to women. Computers and robots may be better than humans at manual labor, paperwork, and even logic, but they do not feel, and they cannot empathize.

Прынамсі, not really.

In a basement office in San Francisco’s Dogpatch neighborhood, Dr Cory Kidd is building a robot whose sole job is to motivate its owners into positive behavioral changes.

Mabu is a desk lamp-sized robot who carries a touchpad on her belly. As a “personal healthcare companion”, she is intended for patients managing chronic diseases. With wide green eyes and pale yellow skin, she could be one of the personified feelings in the Pixar movie Inside Out. And feelings are what she is all about.

For a robot, Mabu doesn’t do anything particularly impressive. She just sits on your bedside table, waking up once or twice a day to hold a conversation with her owner.

Cory Kidd, CEO and founder of Catalia Health, pictured with Mabu.
Cory Kidd, CEO and founder of Catalia Health, pictured with Mabu. Фотаздымак: Ramin Talaie for the Observer

Those conversations, designed with input from behavioral psychologists and a former Hollywood screenwriter and made possible by artificial intelligence that helps Mabu adapt to an individual’s personality and interests, are intended to “leverage the patient’s own motivation” to follow their treatment plans.


Mabu is subtly female in voice and in appearance, a choice Kidd says is based on research that, stereotypically, “women are seen as more helpful and caring”.

Does Mabu care for us? She is plastic, but when Kidd tells her that he does not feel that great, she responds, “You’re carrying a lot on your shoulders,” and dips her head in a gesture that выглядае like empathy.

Do we care for Mabu? Kidd says that when he has collected her from patients after trials, many have objected. “They say, ‘She’s like a member of the family.’”

She can provide a certain kind of emotional and psychological support that humans might not be able to accomplish effectively. Imagine your partner asking you every single day whether you have taken your pill, and then imagine how long they would remain your partner. (This is why Kidd says, “we’re not replacing any human. I can’t think of a person who would be a healthcare companion.”)

But if Mabu can be better at being human than humans can, what is left for us?

Perhaps only the bearing and rearing of new humans. This is where Noel Sharkey draws the line. У 2008, Sharkey published The Ethical Frontiers of Robotics in the journal Навука, a paper in which he warned against the development of “child-minding robots” already taking place in Japan and South Korea.

Sharkey has continued to study developments in the field of nanny robots, including some that are already available, such as the “Childcare Robot PaPeRo” from Japan’s Nippon Electric Company (NEC).

“We have already seen the overuse of robots in looking after children,” Sharkey says. “From our detailed analysis of the possibility of long term care of children by robots, we can expect a number of severe attachment disorders that could reap havoc in our society.”

It’s all of our job to prevent that.

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